Frequently Asked Questions (FAQs)

Q: Is it compulsory for me to purchase professional liability insurance? What would happen if I do not have this insurance?
A: Yes. A practicing member must carry and provide to the College proof of professional liability insurance. If for any reason the member fails or ceases to hold professional liability insurance, the Registrar may suspend the member's 's certificate of registration as public safety is at stake. The member is required to cease practicing immdeiately.
For details of this policy, please visit the link below.
www.ctcmpao.ca/Media/en/Policies/Policy_Reg_03_ProfLiability.pdf

Q: Besides Professional Liability insurance, does my policy cover General Liability insurance? A: Both Professional Liability Insurance and General Liability Insurance can be purchased seperately in the same insurance program. The Professional Liability insurnace is a 'Claims Made' form while the General Liability is an 'Occurrence Form'. These coverage are available for protecting the TCM Practitioners and Acupuncturists.

Q: What is the difference between professional liability insurance and general liability insurance on your policy? A: Our unique professional liability (in claims made form) which covers professional negligence of your business and general liability (in occurrence form) provides coverage for bodily injury, mental injury, illness, or death for which you are legally liable. General Liability insurance provides protection for Therapists in non-professional liability exposures associated with serving clients. For example, the liability for clients falling and being injured which arises out of the insured's conduct.

Q: What happens if I retire or cease to do business? A: Since professional liability policies are written on a "claims made basis", once you lapse or cancel your policy, the work that has been performed in the past will no longer have coverage. To solve this problem, we offer the extended reporting coverage. If any claims come in after you have retired, with the extended reporting coverage, they will be covered if they arise from your business activities while you had coverage in effect. This coverage would ensure that any late claims are still covered while the extended reporting coverage is in effect. You must contact us to arrange this coverage, and an additional fee will apply.

Q: What is the difference between “claims made” form and “occurrence basis” form? A: The “claims made” form covers your Professional Liability on claims or incidents occurred while your policy is in force.
The “occurrence basis” form (General Liability) covers liability on your premises, products, completed operations, and a few other coverage on incident(s) reported during the policy period regardless of when the incident(s) actually occurred.

Q: What would happen if someone sues me because of my practice? A: If there is a claim or if you are being sued because of your practice, you should contact us immediately. Our policy provides coverage on legal defense including legal costs (unless the claim is not related to your operation or professional practice.)

Q: Do I have to be a member of any organization to purchase Professional Liability Insurance? A: We welcome members of all TCM Associations. However, in order to enroll in this insurance program, the applicant must be registered with the College of Traditional Chinese Medicine Practitioners and Acupuncturists of Ontario (CTCMPAO) in good standing with a specific title and designation. It is understood that the indemnity provided by this insurance program will not respond to any unlawful act of Acts.

Q: How do I enroll? A: i) An application is available for download at www.insurance4tcm.ca. Simply follow the instructions to complete the application;
ii) Contact BrokerTeam Insurance at 1-866-323-8828. A representative from our Client Services Centre will assist you.
iii) If you are existing client of BrokerTeam Insurance, simply approach your broker, he/she will be more than happy to assist you.

Q: Is the insurance premium subject to HST? A: The insurance premium is Not subject to HST, however, is subject to Ontario 8% PST.

Q: What is Retroactive Date? A: A date that usually exists in Claim Made policy. If this date does exist, it represent the beginning of coverage. No claims made prior to this date will be honored.

Q: What kind of payments do you accept? A: We accept payments paid by Cash, Cheque or Credit Card.